Website Terms & Conditions

Website Terms of Use

This website is offered to you, the customer, by Inspire, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorised to use this website.

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Personal and Non-Commercial use Limitation

This website is for your personal and non-commercial use. The content and information on this website (including, without limitation, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to Inspire, or its suppliers and providers.

Accordingly, as a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through this website, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, republish, license, create derivative works from, transfer, sell, rent or sublicense or re-sell any information, software, products, or services obtained from this website.

In addition, whether or not you have a commercial purpose, you agree not to:

  1. Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose
  2. Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of Inspire
  3. Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website;,/li>
  4. Take any action that imposes, or may impose, in the discretion of Inspire, an unreasonable or disproportionately large load on the Inspire infrastructure; or,/li>
  5. Redistribute or add any deep-link to any portion of this website (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of Inspire.

Copyright and Trademark Notices

You are unauthorised to use any of the logos contained on this website and which belong to Inspire Europe Ltd without express permission.

Other product and company names mentioned herein may be the trademarks of their respective owners. Images on this site are operated for viewing purposes only and may not be saved or downloaded in any format.

Liability Disclaimer

The information, software, products, and services published on this website may include inaccuracies or typographical errors. In particular, Inspire and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the travel products displayed on this website (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers.

Any hotel ratings displayed on this website are intended as only general guidelines, and Inspire and its affiliates do not guarantee the accuracy of the ratings. Changes are periodically added to the information herein. Inspire, its affiliates and/or their respective suppliers may make improvements and/or changes on this website at any time.

Inspire and/or its respective suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose and the inclusion or offering for sale of any products or services. This does not constitute any endorsement or recommendation of such products or services by Inspire or its suppliers. Inspire shall use reasonable care and skill in carrying out the services contained in this website.

Inspire and/or its respective suppliers hereby disclaim all warranties, terms and conditions with regard to this information, software, products, and services, including all implied warranties, and conditions, of suitable quality, fitness for a particular purpose, title, and non-infringement.

The carriers, hotels and other suppliers providing travel or other services for Inspire are independent contractors and not agents or employees of Inspire. Inspire are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

Inspire have no liability in the event of any delay, overbooking by travel supplier, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

In no event shall Inspire and/or the travel suppliers be liable for any, indirect, incidental, punitive, special, or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, (including, but not limited to loss of use, data, profits, savings or opportunities), whether based on contract, tort, strict liability or otherwise, even if Inspire its affiliates, and/or any of their suppliers have been advised of the possibility of damages. Except in relation to liability for death or personal injury for which no limit applies.

Inspire and/or its respective suppliers shall be liable for direct loss arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, up to a maximum of the total value of the transaction under which the claim arises for any one event or series of connected events. This does not affect your statutory rights as a consumer.

Important: these terms and conditions and foregoing liability disclaimer, do not affect mandatory legal rights that cannot be excluded under applicable law (including your statutory rights under any applicable national or local legislation implementing the EC package travel directive (90/314/EEC) as amended from time to time).

Should you decide to purchase any travel packages on this website, the terms and conditions relating to bookings will also apply.


You agree to defend and indemnify Inspire and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of these website terms, conditions and notices or the documents referenced herein
  • Your violation of any law or the rights of a third party
  • Or your use of this Website.

No Unlawful or Prohibited Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without our express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without express written consent.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than Inspire. Such hyperlinks are provided for your reference only. Inspire does not control such websites and is not responsible for their contents or your use of them. Inspire's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Software Available on this Website

Any software that is made available to download from this website ("Software") is the copyrighted work of Inspire and/or their suppliers. Your use of the software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the software ("License Agreement"). You may not install, copy or use any software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

For any software not accompanied by a License Agreement, Inspire, hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose. By installing, copying or otherwise using the Software you agree to be bound by the terms and conditions of this licence.

Please note that all software, including without limitation all HTML code, Active X controls and other script contained in this website, is owned by Inspire and/or their suppliers and is protected by copyright laws and international treaty provisions. You may only make copies of the software for backup or archival purposes. Any other reproduction or any redistribution of the software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. You may not reverse engineer, decompile or disassemble the software except and only to the extent that such activity is expressly permitted by law notwithstanding this limitation.

Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited. The software is warrantied, if at all, only according to the terms of the license agreement.

You acknowledge that the software and any accompanying documentation and/or technical information is subject to applicable export control laws and regulations. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to applicable export restrictions.

Travel Destinations

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Inspire urges passengers to review any travel prohibitions, warnings, announcements and advisories issued by The Foreign and Commonwealth Office Travel Advice Unit prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found on the FCO's website currently located at Online medical advice for travellers can be found at the Department of Health's website currently located at

Otherwise, for medical advice regarding your journey, please contact your local doctor or health provider.

By offering for sale travel to particular international destinations, Inspire does not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.

Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password in our sole discretion without notice or explanation.

User Reviews, Comments and Content

Inspire may offer a facility allowing users of this website to post reviews, comments and other material in relation to hotels as well as other holiday and travel experiences (“User Materials”). You disclaim any proprietary rights you may have in such User Materials, and the same may be freely used, copied, distributed and made available in any medium and in any form by Inspire or its affiliates without your permission. Where this posting facility is offered, you expressly agree only to submit User Materials that are appropriate to that service, complying with these User Terms and Conditions and also any accompanying guidelines made available on this website. You agree to indemnify Inspire and its affiliates for all damages, losses, costs and expenses in relation to claims brought by any third party against Inspire or its affiliates arising out of or in connection with breach of these Terms of Use in relation to such a service.

Specifically, by using such a service, you represent and warrant that:

  • You own or otherwise control all of the rights to the User Materials that you post
  • At the date of posting, the User Materials submitted are accurate
  • User Materials that you supply do not breach any Inspire Terms of Use, guidelines or policies (as applicable from time to time)
  • You will not intentionally or recklessly post information that could cause injury or offend any person or their business and in particular: you will not post any comments, information or material that is untrue; malicious; defamatory; abusive; obscene or could reasonably be taken as such
  • You will not act in any way to deceive or mislead and will not engage in or encourage any fraudulent or illegal activity
  • You will not to post or distribute any information or material that is owned by any third party without the express written consent of such party to do so

Inspire does not edit the User Materials submitted and to the fullest extent permitted by law will not be in any way responsible or liable for such User Materials or their subsequent posting, use or distribution. In addition, Inspire does not verify, endorse or approve the views or comments expressed in any User Materials which are the personal views of the individuals submitting them. Any decisions made on the basis of reviews or comments appearing on the service are taken at your own risk.

Inspire reserves the right for any reason in its sole discretion to refuse to post or remove (without notice) any User Materials. Amongst other things, this includes situations where Inspire receives a third party complaint and/or has reason to believe that there has been a breach of these Terms of Use.

If you have a complaint about any reviews, comments or material posted on this website you should put such complaint in writing (giving as much information as possible about the circumstances) to:

Note that Inspire reserves the right to ask for further information in relation to nature of such complaint and, if necessary, may ask you to verify your identify.

Modification of These Terms and Conditions

Inspire reserves the right to change the terms, conditions, and notices under which this website is offered.


For customer service issues please write to us at:
Customer Services Department,
Victoria House,
19-21 Ack Lane,
Cheshire SK7 2BE,
United Kingdom

Or email:

Inspire may, and you may not, assign, convey, subcontract or delegate rights, duties or obligations here-under.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Inspire as a result of this agreement or use of this website.

Inspire's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Inspire's right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by Inspire with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between, you, the customer and Inspire with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Inspire with respect to this Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Travel Insurance

Inspire are not able to provide insurance services by law, however we do advise that you take out travel insurance with a reputable provider for your safety and peace of mind.

Under the Package Travel, Package Holidays and Package Tours Regulations 1992 Inspire is obliged to recommend suitable insurance to cover (as a minimum) the costs incurred if you make a cancellation and the cost of assistance, including repatriation, in the event of an accident or illness while you are abroad. It is your responsibility to ensure the insurance you purchase is suitable and adequate for your particular needs.

It is prudent to take precautions against theft and you should make sure that money or valuables are kept in a safety deposit box where possible. You should also check the level of cover provided for valuables on your travel insurance as some items may not be covered or there may be a single item limit.

Law and Jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Website Images

All of the images on Inspire are sourced from shutterstock which have been individually reviewed, cleared for use as royalty-free stock images.