Yes, you are. Our ABTA license mean that you are protected from the moment you purchase your holiday to the moment you return – although you still need holiday insurance!

Yes, you can. Our ABTA license means that we work in partnership with over 250 of the most well-known and trusted travel providers in the UK and Europe, including brands such as; Jet2Holidays, TUI, Kuoni and many more. So, if you want to holiday with a specific tour operator, we can book that for you. We act as agents for licensed tour operators; the relevant ATOL number will be provided for each holiday booked. The flight bookings we make are also ATOL Protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made immediately to the airline. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. As Travel and Booking Agents we act only as Agents for the Principals actually providing the relevant services and we shall not be liable for any act or default on the part of any such Principle or its Agents or Servants. Passengers are booked and/or tickets and coupons are issued or obtained by us subject to the conditions regulations and terms of the Carriers and/or Principals concerned.

Tickets are usually sent 14 days prior to departure date. Electronic tickets, offered by most airlines, allow you to travel without a paper ticket. The ticket is securely saved on the airline’s reservation system. When you buy e-tickets on this website, you'll receive confirmation of your purchase via e-mail. The e-mail will include your itinerary information and confirmation numbers. You will not receive a paper confirmation, receipt or paper tickets. When you check in for your flight, give the check-in agent your reservation number or printed copy of your itinerary, along with government issued photo identification. For ticketless airlines you will need to provide your booking reference upon check in. Please ensure that you and the passengers on whose behalf you made the booking have all the required documentation and information required at check-in.

Please see the terms and conditions of your individual carrier.

Inspire would like to ensure that all customers are prepared before entering another country. It is vital that you check passport and visa requirements as well as any immunisation guidelines for the countries you are travelling to (and through!) as early as possible as processing necessary documentation can take some time. Make sure you check your passport will be valid for your travel dates - new rules apply now that the UK is no longer a member of the EU.

Make sure you check your passport will be valid for your travel dates - new rules apply now that the UK is no longer a member of the EU.

You are responsible for ensuring that all passengers (adults, children and infants) on whose behalf you make a booking hold their own individual passport.

The Foreign & Commonwealth Office website has up-to-the-minute travel advice for your destination and will offer guidance on everything from health and immunisation to passport and visa requirements. You will even find handy tips on local laws and customs as well as crucial information on currency and navigating through your arrival airport.

If you or any passengers on whose behalf you make a booking do not hold an EU passport, please contact Travel by Inspire as we would need to confirm whether the relevant airline will carry you or the passengers on whose behalf you are making the booking.

Please ensure that you and the passengers on whose behalf you make the booking meet all relevant visa, travel insurance and health requirements.

If you are in any doubt over any visa requirements, please contact the relevant country’s embassy or consulate. For the USA and Bulgaria each passenger must be in possession of a valid machine readable passport.

For the USA the postal address of your first night’s accommodation (including ZIP code) will be required. The websites www.ukpa.gov.za and www.usembassy.org.uk contains useful information regarding travel and visa requirements.

Travel by Inspire accepts no responsibility for any delay and/or expense suffered or incurred by you as a result of any irregularity and/or invalidity of your documents.

Please ensure that you provide Inspire with the correct ages of the children and infants travelling. Infants must be older than two weeks to be permitted to fly and younger than two years (on return date). Although infants will not be allocated a seat or baggage allowance on an aircraft, they will be issued a ticket. No more than one infant may travel with one adult at any time. Please be aware that children need their own passports. Before 5 October 1998 babies and children could be included on a parent or guardian's passport. This is In line with standard international practice and as a precaution against child abduction; children must now have their own passports to travel abroad. A child passport is valid for five years. When it runs out you can renew it for another five years, and so on. Tickets for infants or children can only be sold when a minimum of one adult traveller is also purchased.

This will depend on the supplier your holiday is booked with, and the terms and conditions of that supplier. Please call us on 0161 440 6620 (option 3) if you wish to amend your booking and we can check with the supplier if an amendment is possible. Please note any voluntary amendments will incur amendment fees plus any difference in holiday cost. Please note: we are unable to make any changes seven days prior to your departure date. Some Supplier/Principals do not allow changes and therefore full cancellation charges will apply.

Please note that certain travel suppliers do not allow cancellations to be made and therefore do not provide refunds for any reason. Please ensure that you check the terms and conditions of the chosen supplier prior to confirming your booking. The cancellation fee levied by Inspire still applies. Cancellation fees levied by travel suppliers can only be confirmed on the date your cancellation notice is received.

Travel suppliers require a minimum notice period prior to cancellation. Again please reference and read carefully the term and conditions of the individual supplier prior to booking.

If more than one price option is available for a flight, it is not possible to change the price option chosen by a credit card holder after a booking has been made.

All permitted changes are subject to capacity limitations.

Unless otherwise stated if you have a standalone hotel, car hire or ancillary booking a booking fee outlined in the Terms and Conditions for each change made will be charged in addition to any fees levied by the travel supplier.

Where applicable the relevant Balance charged for the travel will be re-credited by the same method of payment as at booking.

Please note that certain scheduled flights and especially low cost carriers do not allow for tickets issued by them to be changed and does not offer a refund of the price paid in the event of cancellation. Please refer to the terms and conditions of the individual carrier for details.

We do not intend to change or cancel any of your travel arrangements once we have accepted your booking. However, from time to time it may be necessary and we reserve the right to do so. If a travel supplier changes your booking (for example, the flight schedule changes), we will deal with it in line with their terms and conditions.

If you have booked a package and we or a partner make a significant change to or cancel your package, we will try to provide you with another package of the same or better quality at no extra cost to you, or another package of a lower quality.

You may claim back the difference in cost or cancel your booking and we will provide you with a full refund, subject to suppliers terms and conditions.

Please note that certain suppliers do not provide refunds for any reason upon cancellation. Please ensure that you check the terms and conditions of the chosen supplier prior to confirming your booking. The cancellation fee levied by Inspire does still apply.

Other suppliers require a minimum notice period prior to cancellation. Again, please reference and read carefully the term and conditions of the individual supplier prior to booking. Such terms are not determined by Inspire and we cannot accept responsibility in such circumstances.

If Inspire is unable to provide the booked travel arrangements you can either have a refund of all monies paid by you in respect of such travel arrangements or accept an offer of alternative travel arrangements of equivalent or superior standard from Inspire, if available, or a choice of specified travel arrangements of a lower standard to the travel arrangements booked together with a refund of the difference in price.

The relevant refund amounts will be transferred back by the person that made the original booking only.

Any refunds due will be calculated and proportionately refunded back to the original form of payment used, in the same ratio as the original payment was made to us. Any booking charges applied will not be eligible for reimbursement.

If a refund is to be issued to you as a result of a change made to your booking it will be processed within four weeks of the refund being requested where a supplier allows. While we aim to action all refunds within this time frame there may be instances where a supplier exceeds this and it may take longer for your refund to be issued.

All refunds for compensation due to any in resort issues/supplier issues etc will be issued in the form of an Inspire Gift Card. This compensation is a good will gesture, from Inspire, due to any inconvenience experienced in resort or with your booking.

Additional information for travel to Spain

A new law is coming into force in Spain during December 2024 where hotel owners and car hire firms will need to supply personal information about their customers to the Spanish government. The new data requirements will include passport details, home addresses and methods of payment for those over the age of 14. 

It is anticipated that this may slow down check-in times at  hotels and car rental desks as there will be more paperwork to complete. 

Customers are advised to ensure that that they are aware of the additional time this will take when entering Spain.